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FAQs

Ordering information

I would like to preview your products. How do I do that?
What is your return/exchange policy?
Are you the sole source of your products?
What is your Federal ID #?
What are the shipping and handling charges for my order?
How long will it take to receive my order?
What type of payment do you accept?
Is it possible to track my order?

Product information

What grade level are your products appropriate for?
Does your software include teacher documentation?
How many class hours does your software take to complete?
What software licenses are available?

Miscellaneous

How can I get a catalog?
What is your privacy policy?



I would like to preview your products. How do I do that?
For our most popular products, On Your Own and Dollars & Sense, you may request a free demo from us online.

Sample pages from each of our activity units (including the table of contents) are available on our web site.

If a preview of a product you are interested in is not available on our web site, we do have a free preview policy where we will send you up to 2 products for 30 days and your only cost is shipping them back to us or purchasing.

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What is your return/exchange policy?
If you are not satisfied with a product, we will provide a refund (less the original shipping cost) within 30 days of the invoice date. We will also exchange any product within 60 days of the invoice date. Please contact us for a return/ exchange approval.

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Are you the sole source of your products?
While we are the publisher of all products we advertise and sell, our products are carried with many other distributors. There are several benefits of ordering directly from us:

• We carry all products in-stock so you'll receive your order more quickly.
• We price match.
• We know our products the best—if you have questions we can answer them.

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What is your Federal ID #?
36-4340642

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What are the shipping and handling charges for my order?
$5 base charge plus $2 per item ordered.

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How long will it take to receive my order?
Five working days (UPS) ground service. We can ship more quickly with your permission to charge for express shipping.

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What type of payment do you accept?
We accept school purchase orders, Visa and Mastercard. We accept orders via our web site, phone, fax, email or physical mail.

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Is it possible to track my order?
If you provide your email address, we will send your UPS tracking number once your order has shipped.

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What grade level are your products appropriate for?
Our materials are appropriate for middle school, high school, college and adult education. We take care to define and explain technical terms that may be new to the student. For example:

Net Pay: The amount you receive after taxes and other paycheck deductions are subtracted from your gross pay.

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Does your software include teacher documentation?
Yes. The documentation that accompanies each piece of software contains loading instructions, teaching objectives, lesson plans, suggestions for various computer configurations (labs, one computer per classroom, etc.), and activity answers and step-by-step arithmetic solutions where appropriate.

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How many class hours does your software take to complete?
The documentation that accompanies each piece of software includes a standard number of hours suggested for completing the program. For example:

On Your Own 3-5 Hours
That's Life 3-4 Hours
Dollars & Sense 10-15 Hours per title (all activities)
Trivia Challenge 2 Hours

However, many factors can affect the actual amount of time needed including your students’ familiarity with a program, their seriousness in dealing with the material and each student’s individual ability.

Many programs also include alternatives that shorten or lengthen the time needed or can be used multiple times with different results. This is particularly true of our simulations such as On Your Own Coast-to-Coast and That’s Life.

Each program in our Dollars and Sense series includes seven or more activities. Obviously, the number of activities used will affect the time needed.

We believe it is important that the instructor review a software program before having students begin in order to decide the best alternative for fitting the program in the time available.

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What software licenses are available?

The following licenses are available for all C.W. Publications software.

Single License (1 CD) Use on one computer
Lab License (1 CD) Use on five computers
Network License (1 CD) Unlimited use on a network or multiple computers in one building


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How can I get a catalog?

You may download or request a hard copy of our current catalog here.

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What is your privacy policy?

Our privacy policy can be viewed here.

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